APA (7th ed.) Citation
(2003). Customer relationship management: Perspectives from the marketplace. Butterworth-Heinemann.
Chicago Style (17th ed.) Citation
Customer Relationship Management: Perspectives from the Marketplace. Oxford: Butterworth-Heinemann, 2003.
MLA (9th ed.) Citation
Customer Relationship Management: Perspectives from the Marketplace. Butterworth-Heinemann, 2003.
Warning: These citations may not always be 100% accurate.