Oakland, J. S., & Sohal, A. S. (2001). Total quality management: Text with cases. Butterworth-Heinemann.
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Chicago Style (17th ed.) Citation
Oakland, John S., and Amrik S. Sohal. Total Quality Management: Text with Cases. Oxford: Butterworth-Heinemann, 2001.
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MLA (9th ed.) Citation
Oakland, John S., and Amrik S. Sohal. Total Quality Management: Text with Cases. Butterworth-Heinemann, 2001.
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Warning: These citations may not always be 100% accurate.