Anderson, J. C., & Narus, J. A. (2004). Business market management: Understanding, creating, and delivering value (2. ed.). Pearson/Prentice Hall.
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Chicago Style (17th ed.) Citation
Anderson, James C., and James A. Narus. Business Market Management: Understanding, Creating, and Delivering Value. 2. ed. Upper Saddle River, N.J: Pearson/Prentice Hall, 2004.
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MLA (9th ed.) Citation
Anderson, James C., and James A. Narus. Business Market Management: Understanding, Creating, and Delivering Value. 2. ed. Pearson/Prentice Hall, 2004.
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Warning: These citations may not always be 100% accurate.