Hrnčiar, M. Service level agreement - nástroj garancie kvality poskytovanej služby.
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Citação norma Chicago
Hrnčiar, Miroslav. Service Level Agreement - Nástroj Garancie Kvality Poskytovanej Služby.
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Citação norma MLA
Hrnčiar, Miroslav. Service Level Agreement - Nástroj Garancie Kvality Poskytovanej Služby.
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