Cita APA (7a ed.)
Dale, B., & Mcquater, R. (1998). Managing business improvement and quality: Implementing key tools and techniques. Blackwell Business.
Cita Chicago Style (17a ed.)
Dale, Barrie, y Ruth Mcquater. Managing Business Improvement and Quality: Implementing Key Tools and Techniques. Oxford: Blackwell Business, 1998.
Cita MLA (9a ed.)
Dale, Barrie, y Ruth Mcquater. Managing Business Improvement and Quality: Implementing Key Tools and Techniques. Blackwell Business, 1998.
Precaución: Estas citas no son 100% exactas.