APA (7th ed.) Citation
Amin, S., Das, J., & Goldstein, M. (2008). Are you being served?: New tools for measuring service delivery. <The> World Bank.
Chicago Style (17th ed.) Citation
Amin, Samia, Jishnu Das, and Markus Goldstein. Are You Being Served?: New Tools for Measuring Service Delivery. Washington, D.C: <The> World Bank, 2008.
MLA (9th ed.) Citation
Amin, Samia, et al. Are You Being Served?: New Tools for Measuring Service Delivery. <The> World Bank, 2008.
Warning: These citations may not always be 100% accurate.