Heifetz, R., Grashow, A., & Linsky, M. (2009). <The> practice of adaptive leadership: Tools and tactics for changing your organization and the world. Harvard Business Press.
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Citação norma Chicago
Heifetz, Ronald, Alexander Grashow, and Marty Linsky. <The> Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World. Boston: Harvard Business Press, 2009.
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Citação norma MLA
Heifetz, Ronald, et al. <The> Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World. Harvard Business Press, 2009.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.