Astroff, M. T., & Abbey, J. R. (2006). Convention management and service (7th ed.). Education Institute American Hotel & Lodging Association.
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Citação norma Chicago
Astroff, Milton T., and James R. Abbey. Convention Management and Service. 7th ed. Lansing: Education Institute American Hotel & Lodging Association, 2006.
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Citação norma MLA
Astroff, Milton T., and James R. Abbey. Convention Management and Service. 7th ed. Education Institute American Hotel & Lodging Association, 2006.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.