Kavanaugh, R. R., & Ninemeier, J. D. (2007). Supervision in the hospitality industry (4th ed.). American Hotel & Lodging Association Education Institute.
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Citação norma Chicago
Kavanaugh, Raphael R., and Jack D. Ninemeier. Supervision in the Hospitality Industry. 4th ed. Lansing: American Hotel & Lodging Association Education Institute, 2007.
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Citação norma MLA
Kavanaugh, Raphael R., and Jack D. Ninemeier. Supervision in the Hospitality Industry. 4th ed. American Hotel & Lodging Association Education Institute, 2007.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.