Velich, R., & Šuterová, V. (2011). Riadenie vzťahov so zákazníkmi v podnikoch cestovného ruchu: Bakalárska práca.
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Citação norma Chicago
Velich, Rudolf, and Viola Šuterová. Riadenie Vzťahov so Zákazníkmi V Podnikoch Cestovného Ruchu: Bakalárska Práca. Bratislava, 2011.
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Citação norma MLA
Velich, Rudolf, and Viola Šuterová. Riadenie Vzťahov so Zákazníkmi V Podnikoch Cestovného Ruchu: Bakalárska Práca. 2011.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.