Slivovský, M., & Žák, Š. (2011). Využitie systémov CRM v bankách: Diplomová práca.
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Citação norma Chicago
Slivovský, Matej, and Štefan Žák. Využitie Systémov CRM V Bankách: Diplomová Práca. Bratislava, 2011.
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Citação norma MLA
Slivovský, Matej, and Štefan Žák. Využitie Systémov CRM V Bankách: Diplomová Práca. 2011.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.