Crandall, W. R., Parnell, J. A., & Spillan, J. E. (2014). Crisis management: Leading in the new strategy landscape (2nd ed.). SAGE.
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Citação norma Chicago
Crandall, William Rick, John A. Parnell, and John E. Spillan. Crisis Management: Leading in the New Strategy Landscape. 2nd ed. Thousand Oaks: SAGE, 2014.
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Citação norma MLA
Crandall, William Rick, et al. Crisis Management: Leading in the New Strategy Landscape. 2nd ed. SAGE, 2014.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.