Cita APA (7a ed.)
Skorobogatykh, I. I., Ivashkova, N. I., Saginova, O. V., & Lipková, Ľ. Building customer loyalty.
Cita Chicago Style (17a ed.)
Skorobogatykh, Irina Ivanovna, Natalia Ivanovna Ivashkova, Oľga Vitalievna Saginova, y Ľudmila Lipková. Building Customer Loyalty.
Cita MLA (9a ed.)
Skorobogatykh, Irina Ivanovna, et al. Building Customer Loyalty.
Precaución: Estas citas no son 100% exactas.