Kotter, J. P. (2011). HBR's 10 Must Reads on Change Management. Harvard Business Review Press.
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Citação norma Chicago
Kotter, John P. HBR's 10 Must Reads on Change Management. Boston: Harvard Business Review Press, 2011.
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Citação norma MLA
Kotter, John P. HBR's 10 Must Reads on Change Management. Harvard Business Review Press, 2011.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.