McLean, D. (2012). The ITSM Iron Triangle: Incidents, Changes and Problems : Stories in Transforming ITIL Best Practice Into Operational Success (1st Edition.). IT Governance Publishing.
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Chicago Style (17th ed.) Citation
McLean, Daniel. The ITSM Iron Triangle: Incidents, Changes and Problems : Stories in Transforming ITIL Best Practice Into Operational Success. 1st Edition. Cambridgeshire: IT Governance Publishing, 2012.
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MLA (9th ed.) Citation
McLean, Daniel. The ITSM Iron Triangle: Incidents, Changes and Problems : Stories in Transforming ITIL Best Practice Into Operational Success. 1st Edition. IT Governance Publishing, 2012.
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Warning: These citations may not always be 100% accurate.