Bateson, J. E. (1995). Managing Services Marketing: Text and Readings (3. ed.). The Dryden Press.
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Chicago Style (17th ed.) Citation
Bateson, John E.G. Managing Services Marketing: Text and Readings. 3. ed. Fort Worth: The Dryden Press, 1995.
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MLA (9th ed.) Citation
Bateson, John E.G. Managing Services Marketing: Text and Readings. 3. ed. The Dryden Press, 1995.
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Warning: These citations may not always be 100% accurate.