APA (7th ed.) Citation
Gatiss, G. F. (1996). Total quality management: <a> total quality approach. Cassell.
Chicago Style (17th ed.) Citation
Gatiss, Gordon F. Total Quality Management: <a> Total Quality Approach. London: Cassell, 1996.
MLA (9th ed.) Citation
Gatiss, Gordon F. Total Quality Management: <a> Total Quality Approach. Cassell, 1996.
Warning: These citations may not always be 100% accurate.