(1989). Glossary of Terms Used in the Management of Quality (6. ed.). EOQC.
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Citação norma Chicago
Glossary of Terms Used in the Management of Quality. 6. ed. Bern: EOQC, 1989.
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Citação norma MLA
Glossary of Terms Used in the Management of Quality. 6. ed. EOQC, 1989.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.