Albrecht, K., & Zemke, R. (1985). Service America!: Doing business in the new economy. Dow Jones-Irwin.
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Chicago Style (17th ed.) Citation
Albrecht, Karl, and Ron Zemke. Service America!: Doing Business in the New Economy. Homewood: Dow Jones-Irwin, 1985.
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MLA (9th ed.) Citation
Albrecht, Karl, and Ron Zemke. Service America!: Doing Business in the New Economy. Dow Jones-Irwin, 1985.
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Warning: These citations may not always be 100% accurate.