Cita APA (7a ed.)
Abbott, P., & Lewry, S. (1999). Front office: Procedures, social skills, yield and management (2. ed.). Butterworth-Heinemann.
Cita Chicago Style (17a ed.)
Abbott, Peter, y Sue Lewry. Front Office: Procedures, Social Skills, Yield and Management. 2. ed. Oxford: Butterworth-Heinemann, 1999.
Cita MLA (9a ed.)
Abbott, Peter, y Sue Lewry. Front Office: Procedures, Social Skills, Yield and Management. 2. ed. Butterworth-Heinemann, 1999.
Precaución: Estas citas no son 100% exactas.