APA (7th ed.) Citation
Heaphy, M. Inside the Baldrige award guidelines: Category 5: management of process quality.
Chicago Style (17th ed.) Citation
Heaphy, M.S. Inside the Baldrige Award Guidelines: Category 5: Management of Process Quality.
MLA (9th ed.) Citation
Heaphy, M.S. Inside the Baldrige Award Guidelines: Category 5: Management of Process Quality.
Warning: These citations may not always be 100% accurate.