Hiatt, J. M., & Creasey, T. J. (2012). Change management: The People Side of Change : an introduction to change management from the editors the Change Management Learning Center (2nd ed.). Prosci.
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Citação norma Chicago
Hiatt, Jeffrey M., and Timothy J. Creasey. Change Management: The People Side of Change : An Introduction to Change Management from the Editors the Change Management Learning Center. 2nd ed. Fort Collins: Prosci, 2012.
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Citação norma MLA
Hiatt, Jeffrey M., and Timothy J. Creasey. Change Management: The People Side of Change : An Introduction to Change Management from the Editors the Change Management Learning Center. 2nd ed. Prosci, 2012.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.