Cita APA (7a ed.)
Oakland, J. S., Oakland, R. J., & Turner, M. A. (2021). Total quality management and operational excellence: Text with cases (5. vydanie.). Routledge.
Cita Chicago Style (17a ed.)
Oakland, John S., Robert J. Oakland, y Michael A. Turner. Total Quality Management and Operational Excellence: Text with Cases. 5. vydanie. NY (USA): Routledge, 2021.
Cita MLA (9a ed.)
Oakland, John S., et al. Total Quality Management and Operational Excellence: Text with Cases. 5. vydanie. Routledge, 2021.
Precaución: Estas citas no son 100% exactas.