Ďurišová, E., & Molnárová, D. (2007). Návrh opatrení zlepšenia súčasného stavu sledovania spokojnosti zákazníka v SLOVNAFT, a.s. Bratislava = Suggestion of arrangements to improve the level of monitoring of the customer satisfaction in Slovnaft, inc. Bratislava: Bakalárska práca. STU v Bratislave MTF UPMK.
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Citação norma Chicago
Ďurišová, Eva, and Dagmar Molnárová. Návrh Opatrení Zlepšenia Súčasného Stavu Sledovania Spokojnosti Zákazníka V SLOVNAFT, a.s. Bratislava = Suggestion of Arrangements to Improve the Level of Monitoring of the Customer Satisfaction in Slovnaft, Inc. Bratislava: Bakalárska Práca. Trnava: STU v Bratislave MTF UPMK, 2007.
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Citação norma MLA
Ďurišová, Eva, and Dagmar Molnárová. Návrh Opatrení Zlepšenia Súčasného Stavu Sledovania Spokojnosti Zákazníka V SLOVNAFT, a.s. Bratislava = Suggestion of Arrangements to Improve the Level of Monitoring of the Customer Satisfaction in Slovnaft, Inc. Bratislava: Bakalárska Práca. STU v Bratislave MTF UPMK, 2007.
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