Citação norma APA
Szalayová, A., & Kučerová, M. (2008). Prieskum uplatňovania metód monitorovania spokojnosti zákazníkov v manažérstve kvality = Search of asserting the methods of monitoring of customer satisfaction in the quality management: Bakalárska práca. STU v Bratislave MTF UPMK KIK.
Citação norma Chicago
Szalayová, Alžbeta, and Marta Kučerová. Prieskum Uplatňovania Metód Monitorovania Spokojnosti Zákazníkov V Manažérstve Kvality = Search of Asserting the Methods of Monitoring of Customer Satisfaction in the Quality Management: Bakalárska Práca. Trnava: STU v Bratislave MTF UPMK KIK, 2008.
Citação norma MLA
Szalayová, Alžbeta, and Marta Kučerová. Prieskum Uplatňovania Metód Monitorovania Spokojnosti Zákazníkov V Manažérstve Kvality = Search of Asserting the Methods of Monitoring of Customer Satisfaction in the Quality Management: Bakalárska Práca. STU v Bratislave MTF UPMK KIK, 2008.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.