Kobetičová, L., & Mĺkva, M. (2009). Vypracovanie projektu monitoringu spokojnosti zákazníkov v spoločnosti ŽOS Trnava, a.s. = Development of the project of monitoring customers satisfaction at ŽOS Trnava, a.s. company: Diplomová práca. STU v Bratislave MTF UPMK KIK.
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Citação norma Chicago
Kobetičová, Lenka, and Miroslava Mĺkva. Vypracovanie Projektu Monitoringu Spokojnosti Zákazníkov V Spoločnosti ŽOS Trnava, a.s. = Development of the Project of Monitoring Customers Satisfaction at ŽOS Trnava, a.s. Company: Diplomová Práca. Trnava: STU v Bratislave MTF UPMK KIK, 2009.
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Citação norma MLA
Kobetičová, Lenka, and Miroslava Mĺkva. Vypracovanie Projektu Monitoringu Spokojnosti Zákazníkov V Spoločnosti ŽOS Trnava, a.s. = Development of the Project of Monitoring Customers Satisfaction at ŽOS Trnava, a.s. Company: Diplomová Práca. STU v Bratislave MTF UPMK KIK, 2009.
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