Hudák, M., & Hekelová, E. (2009). Metódy sledovania spokojnosti zákazníkov(Methods of customer satisfaction monitoring)[CD]: Bakalárska práca (1.vyd.). STU v Bratislave SjF.
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Citação norma Chicago
Hudák, Martin, and Edita Hekelová. Metódy Sledovania Spokojnosti Zákazníkov(Methods of Customer Satisfaction Monitoring)[CD]: Bakalárska Práca. 1.vyd. Bratislava: STU v Bratislave SjF, 2009.
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Citação norma MLA
Hudák, Martin, and Edita Hekelová. Metódy Sledovania Spokojnosti Zákazníkov(Methods of Customer Satisfaction Monitoring)[CD]: Bakalárska Práca. 1.vyd. STU v Bratislave SjF, 2009.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.