Cita APA (7a ed.)
Tenner, A. R., & DeToro, I. J. (1992). Total quality management: Three steps to continuous improvement. Addison-Wesley Publishing Company.
Cita Chicago Style (17a ed.)
Tenner, Arthur R., y Irving J. DeToro. Total Quality Management: Three Steps to Continuous Improvement. Reading: Addison-Wesley Publishing Company, 1992.
Cita MLA (9a ed.)
Tenner, Arthur R., y Irving J. DeToro. Total Quality Management: Three Steps to Continuous Improvement. Addison-Wesley Publishing Company, 1992.
Precaución: Estas citas no son 100% exactas.