Hollnagel, E. (1998). Cognitive reliability and error analysis method: CREAM. Elsevier Science.
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Citação norma Chicago
Hollnagel, Erik. Cognitive Reliability and Error Analysis Method: CREAM. Oxford: Elsevier Science, 1998.
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Citação norma MLA
Hollnagel, Erik. Cognitive Reliability and Error Analysis Method: CREAM. Elsevier Science, 1998.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.