Halgaš, J., & Chromý, E. (2014). Návrh technicko-funkčného modelu kontaktného centra. STU v Bratislave FEI.
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Citação norma Chicago
Halgaš, Jozef, and Erik Chromý. Návrh Technicko-funkčného Modelu Kontaktného Centra. Bratislava: STU v Bratislave FEI, 2014.
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Citação norma MLA
Halgaš, Jozef, and Erik Chromý. Návrh Technicko-funkčného Modelu Kontaktného Centra. STU v Bratislave FEI, 2014.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.