Citação norma APA
Pande, P. S., Neuman, R. P., & Cavanagh, R. R. (2000). The Six Sigma Way: How GE, Motorola, and Other Top Companies Are Honing Their Performance. McGraw-Hill.
Citação norma Chicago
Pande, Peter S., Robert P. Neuman, and Roland R. Cavanagh. The Six Sigma Way: How GE, Motorola, and Other Top Companies Are Honing Their Performance. New York: McGraw-Hill, 2000.
Citação norma MLA
Pande, Peter S., et al. The Six Sigma Way: How GE, Motorola, and Other Top Companies Are Honing Their Performance. McGraw-Hill, 2000.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.