Grossnickle, J., & Raskin, O. (2001). <The> handbook of online marketing research: [knowing your customer using the net]. McGraw-Hill, Inc.
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Citação norma Chicago
Grossnickle, Joshua, and Oliver Raskin. <The> Handbook of Online Marketing Research: [knowing Your Customer Using the Net]. New York: McGraw-Hill, Inc, 2001.
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Citação norma MLA
Grossnickle, Joshua, and Oliver Raskin. <The> Handbook of Online Marketing Research: [knowing Your Customer Using the Net]. McGraw-Hill, Inc, 2001.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.