Kokles, M., Romanová, A., & Sudzina, F. Customer relationship management v slovenskej podnikovej praxi.
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Citação norma Chicago
Kokles, Mojmír, Anita Romanová, and František Sudzina. Customer Relationship Management V Slovenskej Podnikovej Praxi.
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Citação norma MLA
Kokles, Mojmír, et al. Customer Relationship Management V Slovenskej Podnikovej Praxi.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.