APA (7th ed.) Citation
Bachmann, P., & Kantorová, K. From customer orientation to social CRM. New insights from Central Europe.
Chicago Style (17th ed.) Citation
Bachmann, Pavel, and Kateřina Kantorová. From Customer Orientation to Social CRM. New Insights from Central Europe.
MLA (9th ed.) Citation
Bachmann, Pavel, and Kateřina Kantorová. From Customer Orientation to Social CRM. New Insights from Central Europe.
Warning: These citations may not always be 100% accurate.