Diedrich, M. Study: The use of social media for service delivery: how do end-users use customer service 2.0?
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Chicago Style (17th ed.) Citation
Diedrich, Marcus. Study: The Use of Social Media for Service Delivery: How Do End-users Use Customer Service 2.0?
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MLA (9th ed.) Citation
Diedrich, Marcus. Study: The Use of Social Media for Service Delivery: How Do End-users Use Customer Service 2.0?
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Warning: These citations may not always be 100% accurate.