APA (7th ed.) Citation
Diedrich, M. Study: The use of social media for service delivery: how do end-users use customer service 2.0?
Chicago Style (17th ed.) Citation
Diedrich, Marcus. Study: The Use of Social Media for Service Delivery: How Do End-users Use Customer Service 2.0?
MLA (9th ed.) Citation
Diedrich, Marcus. Study: The Use of Social Media for Service Delivery: How Do End-users Use Customer Service 2.0?
Warning: These citations may not always be 100% accurate.