Conceptual Framework for Evaluating the Efficiency of Public Administration
Posúdenie efektívnosti procesov v sektore verejných služieb ako súčasť budovania dôvery u klientov verejnej správy. Návrh koncepčného rámca hodnotenia efektívnosti procesov verejnej správy metódou dvojkrokovej analýzy obaľovania dát (DEA).
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| Format: | Book Chapter |
| Language: | English |
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