APA (7th ed.) Citation
Lesáková, D. Importance-Performance Analysis in Customer Satisfaction Assessment.
Chicago Style (17th ed.) Citation
Lesáková, Dagmar. Importance-Performance Analysis in Customer Satisfaction Assessment.
MLA (9th ed.) Citation
Lesáková, Dagmar. Importance-Performance Analysis in Customer Satisfaction Assessment.
Warning: These citations may not always be 100% accurate.