Gazzola, P., Grechi, D., Pavione, E., & Ossola, P. "Albergo Diffuso" Model for the Analysis of Customer Satisfaction.
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Citação norma Chicago
Gazzola, Patrizia, Daniele Grechi, Enrica Pavione, and Paola Ossola. "Albergo Diffuso" Model for the Analysis of Customer Satisfaction.
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Citação norma MLA
Gazzola, Patrizia, et al. "Albergo Diffuso" Model for the Analysis of Customer Satisfaction.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.