Cita APA (7a ed.)
Uitz, T. O., & Jančíková, E. Service Failures and how the Perception of Justice Affects the Level of Satisfaction.
Cita Chicago Style (17a ed.)
Uitz, Thomas Oliver, y Eva Jančíková. Service Failures and How the Perception of Justice Affects the Level of Satisfaction.
Cita MLA (9a ed.)
Uitz, Thomas Oliver, y Eva Jančíková. Service Failures and How the Perception of Justice Affects the Level of Satisfaction.
Precaución: Estas citas no son 100% exactas.