ITSM Tasks in Digital Transformation Process
Digitálna transformácia podnikov vo vzťahu k riadeniu IT služieb (IT service management – ITSM). Špecifikácia obchodných oblastí dôležitých pri digitálnej transformácii podnikov a návrh modelu úloh potrebných riešiť v rámci riadenia IT služieb v každej špecifikovanej oblasti. Model úloh riadenia IT...
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