APA (7th ed.) Citation
Uitz, T. O., & Pfriemer, H. Effects of a Successful Service Recovery Strategy.
Chicago Style (17th ed.) Citation
Uitz, Thomas Oliver, and Heinrich Pfriemer. Effects of a Successful Service Recovery Strategy.
MLA (9th ed.) Citation
Uitz, Thomas Oliver, and Heinrich Pfriemer. Effects of a Successful Service Recovery Strategy.
Warning: These citations may not always be 100% accurate.