Csikósová, A., Janošková, M., & Čulková, K. Increasing of Customer Satisfaction Quality in Relation to the Assessment of Processes Efficiency - Case Study.
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Citação norma Chicago
Csikósová, Adriana, Mária Janošková, and Katarína Čulková. Increasing of Customer Satisfaction Quality in Relation to the Assessment of Processes Efficiency - Case Study.
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Citação norma MLA
Csikósová, Adriana, et al. Increasing of Customer Satisfaction Quality in Relation to the Assessment of Processes Efficiency - Case Study.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.