Style de citation APA (7e éd.)
Oakland, J. S. (2000). Total organizational excellence: Achieving world-class performance (repr.). Butterworth-Heinemann.
Style de citation Chicago (17e éd.)
Oakland, John S. Total Organizational Excellence: Achieving World-class Performance. repr. London: Butterworth-Heinemann, 2000.
Style de citation MLA (9e éd.)
Oakland, John S. Total Organizational Excellence: Achieving World-class Performance. repr. Butterworth-Heinemann, 2000.
Attention : ces citations peuvent ne pas être correctes à 100%.