APA (7th ed.) Citation
Myers, K., & Buckman, J. Beyond the smile: Improving service quality at the grass roots.
Chicago Style (17th ed.) Citation
Myers, K., and J. Buckman. Beyond the Smile: Improving Service Quality at the Grass Roots.
MLA (9th ed.) Citation
Myers, K., and J. Buckman. Beyond the Smile: Improving Service Quality at the Grass Roots.
Warning: These citations may not always be 100% accurate.