Markovovské modely v prostredí kontaktných centier
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Manuscript Book |
| Language: | Slovak |
| Published: |
Bratislava :
STU v Bratislave FEI,
2011
|
| Subjects: | |
| Online Access: | VAIS |
| Tags: |
No Tags, Be the first to tag this record!
|
MARC
| LEADER | 00000ntm a22000003a 4500 | ||
|---|---|---|---|
| 001 | stu231380 | ||
| 005 | 20150617230144.7 | ||
| 008 | 110713s2011----xo------------------slo-d | ||
| 040 | |a STU |b slo | ||
| 041 | 0 | |a slo | |
| 044 | |a xo | ||
| 100 | 1 | |a Kedro, Martin, |d 1989- |4 aut |u E |T FEI Fakulta elektrotechniky a informatiky |X 56100 |U E |Y 30 |7 A000056100 | |
| 242 | 0 | 0 | |a Markov models in contact centres |y eng |
| 245 | 1 | |a Markovovské modely v prostredí kontaktných centier | |
| 260 | |a Bratislava : |b STU v Bratislave FEI, |c 2011 | ||
| 300 | |a 37 s | ||
| 650 | 7 | |a QoS |2 stusub | |
| 650 | 7 | |a kontaktné centrum |2 stusub | |
| 650 | 7 | |a Telekomunikácie |2 stusub | |
| 650 | 7 | |a Telecommunications |2 estusub | |
| 650 | 7 | |a Markovove procesy |2 stusub | |
| 700 | 1 | |a Chromý, Erik, |d 1981- |4 ths |u E070 |U FEI Fakulta elektrotechniky a informatiky |T FEI Ústav telekomunikácií |X 3861 |U E070 |Y 818 |7 A000003861 | |
| 856 | 4 | |a info a plný text |u http://is.stuba.sk/zp/portal_zp.pl?podrobnosti=56756 |3 VAIS | |
| 996 | |b 284ER00482 |c E*Bc-482 |l EE16 |s P |a 0 |w stu231380_0001 | ||