Zlepšovanie úrovne manažérstva reklamácií v spoločnosti I.D.C. Holding, a.s.
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| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Manuscript Book |
| Language: | Slovak |
| Published: |
Trnava :
STU v Bratislave MTF UMAT,
2013
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| Subjects: | |
| Online Access: | VAIS |
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| 005 | 20160719160724.9 | ||
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| 041 | 0 | |a slo | |
| 044 | |a xo | ||
| 100 | 1 | |a Nádaská, Michaela, |d 1989- |4 aut |X 56960 |7 A000056960 | |
| 242 | 0 | 0 | |a Improvement to the level of the complaint managment in the company I. D. C. Holding a. s. |y eng |
| 245 | 1 | |a Zlepšovanie úrovne manažérstva reklamácií v spoločnosti I.D.C. Holding, a.s. | |
| 260 | |a Trnava : |b STU v Bratislave MTF UMAT, |c 2013 | ||
| 650 | 7 | |a Engineering of Production Quality |2 estusub | |
| 650 | 7 | |a quality |2 estusub | |
| 650 | 7 | |a customer satisfaction |2 estusub | |
| 650 | 7 | |a kvalita |2 stusub | |
| 650 | 7 | |a sťažnosť |2 stusub | |
| 700 | 1 | |a Urdziková, Jana |4 ths |u M4000 |U MTF Materiálovotechnologická fakulta |T MTF Ústav priemyselného inžinierstva a manažmentu |U M4000 |Y 84 | |
| 856 | 4 | |a info a plný text |u http://is.stuba.sk/zp/portal_zp.pl?podrobnosti=90375 |3 VAIS | |
| 996 | |c M*DP-11240 |l MMSKP |s P |a 0 |w stu268266_0001 | ||