On Great Service <A> Framework for Action
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York
The Free Press
1995
|
| Edition: | 1. ed. |
| Subjects: | |
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| 044 | |a US | ||
| 245 | 1 | 0 | |a On Great Service |b <A> Framework for Action |c Leonard L. Berry |
| 250 | |a 1. ed. | ||
| 264 | 1 | |a New York |b The Free Press |c 1995 | |
| 300 | |a 292 s. | ||
| 610 | 2 | 0 | |a zákazníci |
| 610 | 2 | 0 | |a služby |
| 610 | 2 | 0 | |a služby obyvateľstvu |
| 610 | 2 | 0 | |a služby podnikateľské |
| 610 | 2 | 0 | |a kontrola kvality |
| 610 | 2 | 0 | |a manažment |
| 610 | 2 | 0 | |a USA |
| 610 | 2 | 0 | |a štúdie prípadové |
| 100 | 1 | |a Berry, Leonard L. | |