Cita APA (7a ed.)
Crosby, P. B. (1989). Let's Talk Quality: 96 Questions You Always Wanted to Ask Phil Crosby (1. ed.). McGraw-Hill.
Cita Chicago Style (17a ed.)
Crosby, Philip B. Let's Talk Quality: 96 Questions You Always Wanted to Ask Phil Crosby. 1. ed. New York: McGraw-Hill, 1989.
Cita MLA (9a ed.)
Crosby, Philip B. Let's Talk Quality: 96 Questions You Always Wanted to Ask Phil Crosby. 1. ed. McGraw-Hill, 1989.
Precaución: Estas citas no son 100% exactas.