Servicequalität am Telefon corporate identity im Kundendialog
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| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Language: | German |
| Published: |
Neuwied
Luchterhand
1995
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| Subjects: | |
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MARC
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|---|---|---|---|
| 001 | c129738 | ||
| 005 | 20221123112800.9 | ||
| 020 | |a 3-472-02145-4 | ||
| 041 | 0 | |a ger | |
| 044 | |a DE | ||
| 245 | 1 | 0 | |a Servicequalität am Telefon |b corporate identity im Kundendialog |c Armin Töpfer, Günter Greff |
| 264 | 1 | |a Neuwied |b Luchterhand |c 1995 | |
| 300 | |a 217 s. | ||
| 610 | 2 | 0 | |a firmy |
| 610 | 2 | 0 | |a podnik |
| 610 | 2 | 0 | |a komunikácia |
| 610 | 2 | 0 | |a telefón |
| 610 | 2 | 0 | |a služby |
| 610 | 2 | 0 | |a kvalita |
| 610 | 2 | 0 | |a kultúra |
| 610 | 2 | 0 | |a zákazníci |
| 610 | 2 | 0 | |a konkurencia |
| 610 | 2 | 0 | |a telekomunikácie |
| 610 | 2 | 0 | |a reklamácie |
| 100 | 1 | |a Töpfer, Armin | |
| 700 | 1 | |a Greff, Günter | |