Návrh opatrení pre zlepšenie monitorovania a merania spokojnosti zákazníkov v Benteler Distribution Slovakia, s.r.o. Pusté Úľany

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Main Author: Selická, Katarína, 1970- (Author)
Other Authors: Urdziková, Jana (Thesis advisor)
Format: Manuscript Book
Language:Slovak
Published: Trnava : STU v Bratislave MTF UPMK KIK, 2010
Subjects:
kvalita produkcie
Quality of Production
manažérstvo kvality
meranie spokojnosti
dotazník
zákazník
monitorovanie
customer
management quality
monitoring
Online Access:VAIS
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